Terms and Conditions of Use (TCU)

Last Updated: June 24, 2024

1. Purpose

These Terms and Conditions of Use (hereinafter referred to as the "TCU") are intended to define the terms and conditions governing access to and use of the My Easy Conciergerie website, as well as the services offered to users.

By accessing and using the website, the user acknowledges having read, understood, and accepted these Terms and Conditions of Use without reservation.

2. Publisher Information

This website is published by:

My Easy Conciergerie

Registered Office:
SIREN/SIRET Number:
Email: contact@myeasyconciergerie.org

Website Hosting Provider

Hostinger (HOSTINGER operations, UAB)
Švitrigailos g. 34
LT-03230 Vilnius
Lithuania
Phone: +370 645 03378

3. Definitions

For the purposes of these Terms and Conditions:

• Website refers to the website operated by My Easy Conciergerie.

• User refers to any person browsing the website or using the services offered.

• Services refers to all concierge, assistance, and support services provided by My Easy Conciergerie in connection with short-term rental properties.

4. Acceptance of the Terms and Conditions

Any use of the Website implies full and unconditional acceptance of these Terms and Conditions.

If a user does not agree with all or part of these Terms and Conditions, they are requested to stop using the Website immediately.

5. Services Provided

My Easy Conciergerie assists property owners and managers operating short-term rental accommodations.

The services offered may include, but are not limited to:

• Coordination of guest arrivals and departures;

• Operational monitoring of guest stays;

• Assistance to property owners in the management of their accommodation;

• Optimization of rental listings;

• Operational support for short-term rental activities;

• Coordination of services related to guest reception;

• Administrative assistance related to short-term rentals.

This list is provided for informational purposes only and may be modified at any time.

6. Access to the Website

Access to the Website is free of charge for any user with an Internet connection.

However, certain services offered by My Easy Conciergerie are subject to fees and are governed by the applicable Terms and Conditions of Sale (TCS).

Users remain solely responsible for the costs associated with their Internet connection and equipment.

7. User Obligations

Users agree to use the Website in compliance with applicable laws, public order, and these Terms and Conditions.

In particular, users shall refrain from:

• Using the Website for unlawful, fraudulent, or malicious purposes;

• Damaging the rights, reputation, or image of My Easy Conciergerie or third parties;

• Introducing viruses, malware, or any element likely to disrupt the Website's operation;

• Attempting unauthorized access to the Website’s systems or data.

8. Intellectual Property

All content available on the Website, including but not limited to texts, photographs, images, videos, logos, graphics, databases, software, and visual elements, is protected by intellectual property laws.

Any reproduction, representation, distribution, modification, adaptation, or exploitation, whether in whole or in part, of the Website's content is strictly prohibited without the prior written authorization of My Easy Conciergerie.

9. Personal Data

My Easy Conciergerie is committed to processing users' personal data in accordance with applicable regulations, including the General Data Protection Regulation (GDPR) and relevant data protection laws.

Personal data collected may be used for:

• Managing contact requests;

• Providing the services offered;

• Customer relationship management;

• Improving the Website and its services.

Users have the right to access, rectify, delete, restrict, object to, and request the portability of their personal data.

Any request may be sent to:

contact@myeasyconciergerie.org

For further information, users are invited to consult the Website's Privacy Policy.

10. Cookies

The Website may use cookies or similar technologies to improve user experience, measure audience statistics, and ensure proper operation of the Website.

Users may modify their cookie preferences at any time through their browser settings or the consent management tool available on the Website.

11. Website Availability

My Easy Conciergerie makes reasonable efforts to ensure the continuous availability of the Website.

However, access may be temporarily suspended for maintenance, updates, technical reasons, or force majeure events, without giving rise to any liability on the part of My Easy Conciergerie.

12. Limitation of Liability

My Easy Conciergerie shall not be held liable for any direct or indirect damages resulting from:

• The use or inability to use the Website;

• Temporary or permanent interruption of services;

• Internet network failures;

• Fraudulent actions by third parties;

• Computer viruses or events beyond its reasonable control.

Users acknowledge that they use the Website at their own risk.

13. Hyperlinks

The Website may contain links to third-party websites.

My Easy Conciergerie exercises no control over such websites and cannot be held responsible for their content, operation, or any damages arising from their consultation or use.

14. Amendments to the Terms and Conditions

My Easy Conciergerie reserves the right to modify or update these Terms and Conditions at any time.

Any modifications shall become effective upon publication on the Website and shall apply immediately to users.

Users are encouraged to review these Terms regularly to remain informed of any updates.

15. Governing Law and Dispute Resolution

These Terms and Conditions are governed by French law.

In the event of a dispute concerning the interpretation or performance of these Terms and Conditions, the parties shall endeavor to reach an amicable settlement before initiating legal proceedings.

Failing an amicable resolution, the competent French courts shall have exclusive jurisdiction, subject to any mandatory legal provisions protecting consumers.

16. Contact

For any questions regarding these Terms and Conditions of Use or the services offered by My Easy Conciergerie, please contact:

contact@myeasyconciergerie.org

17. Security

Users acknowledge that they possess the skills and resources necessary to access and use the Website under normal security conditions.

My Easy Conciergerie implements reasonable measures to protect the Website against cyber threats. However, users acknowledge that the Internet inherently involves technical limitations and risks for which My Easy Conciergerie cannot be held liable.

Terms and Conditions